Being a travel agent is not without its perks. I have been really lucky in my Flight Centre career for being around for just under 2 years when it comes to receiving educational holidays, some people who have been in the industry for that long have only had the privilege of one, whereas I have been blessed with the opportunity to experience three very different but equally amazing trips, at the envy of some of my work colleagues. Recently on my flight from Nashville back to Los Angeles after completing an amazing whirlwind week checking out the Southern States of America with Costsaver, I started thinking about what it is about these elusive and sought after trips that makes them so valuable and so important to me.
A lot of people look at the famil trips as a free holiday, a way to get away without paying the full amount, or, if anything at all. For me money has never been a deciding factor in my life, so to receive a famil at the cost of air naturally isn’t a motivator for me. Sure, it is great to be treated to some of the most amazing and unique experiences that the world has to offer and in no way am I ungrateful for them but the fact that it’s free isn’t what makes me work hard to receive one. For me, it’s what I get out of them that I find priceless and invaluable. I can honestly say out of the three famil trips I have been on, I have met some of the most amazing and incredible people who have not only taught me so much about the world, the business of flight centre but also myself. Some of the conversations I have had with them have opened up the way I think about the world and the people in it. Each person comes from a different place in life and has a different perspective on it. One of the best things about Flight Centre or Travel Agencies in general is that they are so talented at picking people to work for them that have the exact same values and personalities so that even when you have known someone for a day or a week, you feel like you have known them for years and to me that is the best feeling. Famils have a unique way of bringing together not only all Flight Centre brands but also competing Travel Agencies and feel like a family. I have been lucky enough to make some lasting friendships and even longer lasting memories.
These famils aren’t always about the social aspect, it is about what you get to see and experience as well. There are just some unique experiences that if you were travelling on your own that you either wouldn’t have thought of doing or restaurants that you wouldn’t know about, hidden gems in each destination. My team can vouch for me when I say the first thing I love doing when I get back into store after a famil is a morning meeting because it’s in that morning meeting I get to spit out everything that I have learned and teach them all the fun facts that I have picked up along the way. I enjoy being a story-teller and giving them the insider knowledge (alongside music and pictures!). This information is every travel agents bread and butter, it’s how we give our customers the best guidance possible and puts us that one cut above the internet that increasingly threatens our jobs. So for me, famils aren’t about the free trips, it’s about developing friendships with like-minded people, getting to experience something new and unique and improving my skills as an agent so my customers are receiving the best possible service from myself and my team.
I can’t wait to see what my next adventure has in store for me.
‘Take only memories, leave only footsteps’